I want to have dynamic fields based on Queues while adding a NOTE or MOVING a ticket
EX:
If ticket is in Queue1, DynamicFiled1 should be enabled
If ticket is in Queue2, DynamicFiled2 should be enabled
Thanks in advance
Dynamic Field in note, move
Moderator: crythias
-
santoshreddy_spy
- Znuny newbie
- Posts: 33
- Joined: 09 Nov 2011, 11:20
- Znuny Version: 2.4.4
-
crythias
- Moderator
- Posts: 10170
- Joined: 04 May 2010, 18:38
- Znuny Version: 5.0.x
- Location: SouthWest Florida, USA
- Contact:
Re: Dynamic Field in note, move
try acl
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
Please edit your signature to include your OTRS version, Operating System, and database type.
Click Subscribe Topic below to get notifications. Consider amending your topic title to include [SOLVED] if it is so.
Need help? Before you ask
Please edit your signature to include your OTRS version, Operating System, and database type.
Click Subscribe Topic below to get notifications. Consider amending your topic title to include [SOLVED] if it is so.
Need help? Before you ask
-
santoshreddy_spy
- Znuny newbie
- Posts: 33
- Joined: 09 Nov 2011, 11:20
- Znuny Version: 2.4.4
Re: Dynamic Field in note, move
Actually I want to make Dynamic field hidden depending on the condition.
Like, if ticket is in queue1 DynamicFiled1 should be visible and DynamicFiled2 should be hidden
i tried to use ,
DynamicField_Field2 => 0,
but it's not working.
Like, if ticket is in queue1 DynamicFiled1 should be visible and DynamicFiled2 should be hidden
i tried to use ,
DynamicField_Field2 => 0,
but it's not working.