Report in workorder's menu

Moderator: crythias

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tina
Znuny newbie
Posts: 48
Joined: 10 Apr 2012, 17:59
Znuny Version: 3.2.1
Real Name: boutayna

Report in workorder's menu

Post by tina »

Hi,

I just want to understand how the module ITSMChange works,
so when I add new workorder to my change I noticed that I have the possibility to report this workorder
although I am only the builder of this change,
What I want to tell that the report should be accessible only by WorkorderAgent,

Can anyone explain me that situation,

Thank you,

And I really appreciate this fabulous work of OTRS team in ITSMChange Module,
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