Hi,
I just want to understand how the module ITSMChange works,
so when I add new workorder to my change I noticed that I have the possibility to report this workorder
although I am only the builder of this change,
What I want to tell that the report should be accessible only by WorkorderAgent,
Can anyone explain me that situation,
Thank you,
And I really appreciate this fabulous work of OTRS team in ITSMChange Module,
Report in workorder's menu
Moderator: crythias