How do I change a ticket type?
Moderator: crythias
How do I change a ticket type?
Is there a way to change the ticket type once it's been created?
Re: How do I change a ticket type?
depends on the config, in ITSM it is done vi priority
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"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
Re: How do I change a ticket type?
Perfect, this did it. Thanks for the reply.