[Solved]How change customers view.

[trzcionek]

Hello,
I would like to change the customers view in the agent panel, in such a way to add 2 fields - phone and room.
Is it possible to do? How can I do it?

Sorry for my english.

[crythias]

http://doc.otrs.org/3.1/en/html/custome ... omer-table

[trzcionek]

OK .
I have customized database of the additional fields (manual) but I can not find file responsible for displaying the panel: http://0.0.0.0/otrs/index.pl?Action=AdminCustomerUser, Nav = Agent

I have 6 columns on this page:
USERNAME NAME EMAIL CUSTOMERID LAST LOGIN VALIDITY
but I want have:
USERNAME NAME ROOM ORGANIZATION_UNIT LAST LOGIN VALIDITY

In customers properties I have ROOM and ORGANZIAZTION_UNIT.

Sorry for my english.

[crythias]

hint: it's almost always usually the .dtl file that matches the Action=
Kernel/Output/HTML/Standard/AdminCustomerUser.dtl

Code: Select all

            <div class="Content ">
                <table class="DataTable" id="CustomerTable">
                    <thead>
                        <tr>
                            <th>$Text{"Username"}</th>
                            <th>$Text{"Name"}</th>
                            <th>$Text{"Email"}</th>
                            <th>$Text{"CustomerID"}</th>
                            <th>$Text{"Last Login"}</th>
                            <th>$Text{"Validity"}</th>
                        </tr>
                    </thead>

This is just header. Below is content...

Code: Select all

<!-- dtl:block:OverviewResultRow -->
                        <tr>
<!-- dtl:block:OverviewResultRowLink -->
                            <td><a class="AsBlock" href="$Env{"Baselink"}Action=$Env{"Action"};Subaction=Change;ID=$LQData{"UserLogin"};Search=$LQData{"Search"};Nav=$LQData{"Nav"}">$QData{"UserLogin"}</a></td>
<!-- dtl:block:OverviewResultRowLink -->
<!-- dtl:block:OverviewResultRowLinkNone -->
                            <td><a class="AsBlock" href="#">$QData{"UserLogin"}</a></td>
<!-- dtl:block:OverviewResultRowLinkNone -->
                            <td>$QData{"UserFirstname"} $QData{"UserLastname"}</td>
                            <td>$QData{"UserEmail"}</td>
                            <td>$QData{"UserCustomerID"}</td>
                            <td>$TimeShort{"$QData{"UserLastLoginTimestamp"}"}</td>
                            <td>$Text{"$Data{"Valid"}"}</td>
                        </tr>
<!-- dtl:block:OverviewResultRow -->

Don't forget that if the field is not in the Map of Config.pm, it won't show up here, even if you put the field in here. (Same doc page).

[trzcionek]

Thanks, it works.