We have several files that we have customized:
./otrs/Kernel/Output/HTML/TicketOverviewSmall.pm
./otrs/Kernel/Output/HTML/Standard/AgentTicketEmail.dtl
./otrs/Kernel/Output/HTML/Standard/AgentTicketOverviewSmall.dtl
./otrs/Kernel/Output/HTML/LayoutTicket.pm
./otrs/Kernel/Modules/AgentDashboard.pm
./otrs/Kernel/Modules/AgentTicketPriority.pm
./otrs/Kernel/Modules/AgentTicketActionCommon.pm
How can we set up these files to not be overwritten during patch updates?
I know the two files located in HTML/Standard can be placed in a custom theme directory, such as HTML/Company, but what about the others?
Keep custom Output and Modules files after updates
Moderator: crythias
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pakirby
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- Znuny Version: 3.2.1
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- Company: MAM
Keep custom Output and Modules files after updates
OTRS 3.2.1
CentOs 5.7
MySQL
CentOs 5.7
MySQL
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crythias
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Re: Keep custom Output and Modules files after updates
otrs/Custom/Kernel/...
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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pakirby
- Znuny newbie
- Posts: 32
- Joined: 10 Nov 2011, 23:21
- Znuny Version: 3.2.1
- Real Name: Patrick
- Company: MAM
Re: Keep custom Output and Modules files after updates
Well I feel silly; I'm not sure how I overlooked that. Thank you for the prompt response!
OTRS 3.2.1
CentOs 5.7
MySQL
CentOs 5.7
MySQL