[SOLVED]All Customer Users not shown up in Customer....

Moderator: crythias

Locked
adt
Znuny newbie
Posts: 43
Joined: 28 Jun 2012, 17:04
Znuny Version: 2.4.9

[SOLVED]All Customer Users not shown up in Customer....

Post by adt »

Hi,
i have a problem that when i click on "Customer User <--> Group" Management to assign the Groups to Customer Users, it doesn't show me all the Customer Users
(in fact if i create a new Customer User in database in the List of Customer by clicking the link "Customer User <--> Group")
But the problem is with some of the LDAP Customer Users which it doesn't show.

on the other hand if i click on "User <--> Groups" management, it is showing me all Users(from LDAP, DB etc.).

Abstract:the problem is that some Customer users are not shown up in the list of Customer User <--> Group
(Note: i tried using SearchLimit =1000 etc . but not working.) :( :(
Last edited by adt on 16 Aug 2012, 16:23, edited 1 time in total.
crythias
Moderator
Posts: 10170
Joined: 04 May 2010, 18:38
Znuny Version: 5.0.x
Location: SouthWest Florida, USA
Contact:

Re: All Customer Users not shown up in Customer Users<-->Gro

Post by crythias »

Out of curiosity, why are you doing this? Are you trying to use Customer Based Queues?
DDT. Try services.
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
Please edit your signature to include your OTRS version, Operating System, and database type.
Click Subscribe Topic below to get notifications. Consider amending your topic title to include [SOLVED] if it is so.
Need help? Before you ask
Locked