Import/export error

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diahbn
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Posts: 14
Joined: 11 Jul 2012, 19:55
Znuny Version: OTRS 3.1
Real Name: Diah Budinastiti
Company: abc

Import/export error

Post by diahbn »

Hi all,

I tried to add template on import/export, but then it showed me this error
Fullscreen capture 7282012 40456 PM.bmp.jpg
..

Then i uninstalled the import/export package, then download and install it again, it showed me this error
Untitled.jpg
..

Anyone can help me with this?????
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Wolfgangf
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Re: Import/export error

Post by Wolfgangf »

well the errror message tells you exactly what to do:
Table 'ticket_flag' is marked crashed and should be repaired
so go to your shell, run the mysql client, select the otrs database and run "repair table ticket_flag"

http://dev.mysql.com/doc/refman/5.1/en/ ... table.html
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crythias
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Re: Import/export error

Post by crythias »

But back up your database first. You could lose data on repair.
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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Wolfgangf
Znuny ninja
Posts: 1029
Joined: 13 Apr 2009, 12:26
Znuny Version: 6.0.13
Real Name: Wolfgang Fürtbauer
Company: PBS Logitek GmbH
Location: Pinsdorf

Re: Import/export error

Post by Wolfgangf »

crythias wrote:But back up your database first. You could lose data on repair.
yep!
Produktiv:
OTRS 6.0.13/ ITSM 6.0.13
OS: SUSE Linux (SLES 12, Leap), MySql 5.5.x, 5.6.x
Windows 2012 AD Integration (agents and customers), Nagios integration (incidents, CMDB), Survey, TimeAccounting
diahbn
Znuny newbie
Posts: 14
Joined: 11 Jul 2012, 19:55
Znuny Version: OTRS 3.1
Real Name: Diah Budinastiti
Company: abc

Re: Import/export error

Post by diahbn »

Done and work perfectly. Thank you very much! :D
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