Required body text

[spiderpig]

Hi,

how can i disable the required body text function?
Can i do this in sysconfig with all body text, or do i have to change the code on each page ?

<textarea id="RichText" name="Body" title="Message body" rows="15" cols="$Config{"Ticket::Frontend::TextAreaNote"}" class="RichText Validate_Required $QData{"BodyInvalid"}">$Data{"Body"}</textarea>


thanx

[crythias]

Adjust in SysConfig for the type of entry (Note?) you're wanting to change.

[rafaqf]

Adjust in SysConfig for the type of entry (Note?) you're wanting to change.

Could you please explain a little bit more how to achieve that? I'm trying to have my body text in the customer interface not required too, maybe remove it.

Or if it's possible to modify the class "RichText DontPrint Validate_RequiredRichText $QData{"RichTextInvalid"}" so that the rich text is not required.

Thanks a lot.

Rafa

[crythias]

I'm trying to have my body text in the customer interface not required too, maybe remove it.

That isn't likely.

Change the input/textarea code in CustomerTicketMessage.dtl to <input type=hidden value="." name="Body" >
You'll probably want to remove all of this for what you want. ...

Code: Select all

                <div class="RichTextHolder">
                    <label for="RichText" class="Mandatory">
                        <span class="Marker">*</span>
                        $Text{"Text"}:
                    </label>
                    <div class="Clear"></div>
<!-- dtl:block:RichText -->
$Include{"CustomerRichTextEditor"}
<!-- dtl:block:RichText -->
                    <textarea id="RichText" class="RichText Validate_Required $QData{"BodyInvalid"}" name="Body" rows="15" cols="$Config{"Ticket::Frontend::TextAreaNote"}">$QData{"Body"}</textarea>
                    <div id="RichTextError" class="TooltipErrorMessage" ><p>$Text{"This field is required."}</p></div>
                    <div id="RichTextServerError" class="TooltipErrorMessage NoJavaScriptMessage$QData{"BodyInvalid"}" ><p>$Text{"This field is required."}</p></div>
                    <div class="Clear"></div>
                </div>