Can't receive mail in my outlook

Moderator: crythias

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nfplacide
Znuny newbie
Posts: 11
Joined: 05 Aug 2012, 15:27
Znuny Version: 5.0.10
Real Name: Placide Lysias NJAMI
Company: GEL
Contact:

Can't receive mail in my outlook

Post by nfplacide »

Hi,
i installed otrs and create an agent.
i setup sending/receivin mail by the system : OTRS receive new mail.
But it does not send mail to my e-mail address because since now i receive nothin in my outlook :

A log file :

Sun Aug 5 13:25:14 2012 error OTRS-otrs.PostMasterMailbox.pl-10 Can't use from 'helpdesk': 5015.5.2 MAIL FROM syntax error
Sun Aug 5 13:25:13 2012 notice OTRS-otrs.PostMasterMailbox.pl-10 Sent agent 'Nouveau_ticket' notification to 'yyyyyyyy@xxxxxxxx.com'.
Sun Aug 5 13:25:13 2012 info OTRS-otrs.PostMasterMailbox.pl-10 Error sending message
Regards,

Placide
crythias
Moderator
Posts: 10170
Joined: 04 May 2010, 18:38
Znuny Version: 5.0.x
Location: SouthWest Florida, USA
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Re: Can't receive mail in my outlook

Post by crythias »

nfplacide wrote: Can't use from 'helpdesk': 5015.5.2 MAIL FROM syntax error
"helpdesk" isn't a valid email address. Your sendmail or SMTP server doesn't like sending email from an invalid email address.
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