Can not access OTRS on the Internet

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sdysww
Znuny newbie
Posts: 1
Joined: 07 Aug 2012, 05:36
Znuny Version: 3.1.7

Can not access OTRS on the Internet

Post by sdysww »

I deployed an OTRS helpdesk system on my intranet, and configure PAT on my router, but I still can not access OTRS system on the Internet. I am not sure if I missed some key configuration, anyone could give me some information? Thanks.
jojo
Znuny guru
Posts: 15020
Joined: 26 Jan 2007, 14:50
Znuny Version: Git Master
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Re: Can not access OTRS on the Internet

Post by jojo »

check your network settings on your intranet box
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
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