I often have tickets which I create and want to immediate close them (quick ticket). So when I enter all the subject and field text and change the state to closed successful and hit submit it removes both the subject and field text, meaning I have to enter them all again. It is a pain. Is there a workaround or solution for this?
Thanks
OTRS 3.1.6
MySQL + Apache
Windows 2008 R2
Quick tickets immediate closing
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Cheesypuffs
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