Hello,
we just installed OTRS for the first time and after playing around with it for a bit it looks really good. One thing im struggling to do is get emails to send when using the "-Reply-" function. I have used telnet to confirm my connection to the SMTP server is ok and in the logs....
[Fri Aug 10 15:03:53 2012][Notice][Kernel::System::Ticket::Article::ArticleSend] Sent email to 'recipient@domain,' from 'Sender <sender@domain.co.uk>'. HistoryType => SendAnswer, Subject => Re: [Ticket#2012080910000393] TEST;
Any ideas what i might be doing wrong?
Outbound Email Issues on new install
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Re: Outbound Email Issues on new install
Nope. Check spam filters and junk on recipient inbox. Check SPF records. The log entry you showed means that the message is successfully sent.freedomit wrote:Any ideas what i might be doing wrong?
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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