Predefine values for Config Item class

[EXG133]

Hello,

I've done a fresh install of OTRS and I'm currently exploring the ITSM component. The default config looks great on its own but there is something I can't find: define a text field that has a predefined content. I should note I'm not familiar at all with Perl.

Example: We buy plenty of HP 8100 SFF with a default config. I would like to use the CI Computer to have the CPU value default to "i5 650". A dropdown list is too constrictive, sometimes we order for a specific goal (dev machine -> 4c/8t CPU or a 4c/4t CPU for a power user). Does such a parameter exist? I've tried the documentation and good old Google but found nothing.

{
Key => 'CPU',
Name => 'CPU',
Input => {
Type => 'Text',
Size => 50,
MaxLength => 100,
Value => 'i5 650'
},
CountMax => 16,
},

[EXG133]

I've been looking some more and I can't find this. I can copy/paste from the template just fine (it's very readable) but I can't find a description of other possible parameters (if there are any ofcourse).

[crythias]

Why not change the .dtl form's input to have value="x"?
This isn't perl. It's html form.

[EXG133]

OK thanks for the tip, I've looked at these dtm files. If I take for example AdminSysConfigEdit.dtl I can follow the HTML logic but the AgentITSMConfigItemEdit.dtl is more complex. I've asked one of our webdevelopers to see if they can figure it out