Connector for CMBD
Moderator: crythias
Re: Connector for CMBD
It seems that you wan't to create an Generic Interface Connector (webservices) for the CMDB.
This is a lot of development, so read the admin and the developer manual first. You'll need deep knowledge of OTRS API and design.
This is a lot of development, so read the admin and the developer manual first. You'll need deep knowledge of OTRS API and design.
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
Re: Connector for CMBD
have a look at the build in ticket connector
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com