Ticket Information view
Moderator: crythias
Ticket Information view
Hello, does anyone know how to edit the Ticket Information view (right hand side) to show more fields from the ticket?
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Re: Ticket Information view
For each screen that you'd like to show the field, go to the appropriate section in SysConfig and enable the field.
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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Please edit your signature to include your OTRS version, Operating System, and database type.
Click Subscribe Topic below to get notifications. Consider amending your topic title to include [SOLVED] if it is so.
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Re: Ticket Information view
Found it, thank you.