Ticket Information view

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Sophy978
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Ticket Information view

Post by Sophy978 »

Hello, does anyone know how to edit the Ticket Information view (right hand side) to show more fields from the ticket?
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crythias
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Re: Ticket Information view

Post by crythias »

For each screen that you'd like to show the field, go to the appropriate section in SysConfig and enable the field.
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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Sophy978
Znuny newbie
Posts: 83
Joined: 06 Jul 2012, 22:01
Znuny Version: 3.1.5
Real Name: Sophy

Re: Ticket Information view

Post by Sophy978 »

Found it, thank you.
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