Help in OTRS after installation

[rhynosth]

Hello,

I need a help with otrs after instalatation, whe I create a new agent, when this new agent try a connetion to otrs he cant to create a new ticket by email, because the field row is empty, and this field is required for continue.

Thank you

[jojo]

did you assign permissions via groups or roles? please read the admin manual first