Error making master agent

Moderator: crythias

Locked
Ribravo
Znuny newbie
Posts: 36
Joined: 24 May 2012, 02:27
Znuny Version: 3.1.4
Location: São Paulo - Brasil

Error making master agent

Post by Ribravo »

hi,

When I try to register e-mail addresses of agents, presents the following error message:

For this e-mail, the MX test failed.

Can you help?

thank you
crythias
Moderator
Posts: 10170
Joined: 04 May 2010, 18:38
Znuny Version: 5.0.x
Location: SouthWest Florida, USA
Contact:

Re: Error making master agent

Post by crythias »

check dns or disable mx record checking.
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
Please edit your signature to include your OTRS version, Operating System, and database type.
Click Subscribe Topic below to get notifications. Consider amending your topic title to include [SOLVED] if it is so.
Need help? Before you ask
Ribravo
Znuny newbie
Posts: 36
Joined: 24 May 2012, 02:27
Znuny Version: 3.1.4
Location: São Paulo - Brasil

Re: Error making master agent

Post by Ribravo »

Thank you!

Already working.
Locked