I only set up imap, and from my knowledge imap is supposed to keep the e-mail on the server. I am using gmail as my engine.
Now I need to get my e-mail back and delete 2,500+ requests, I am good, just not that good.
Any suggestions?
I have since created a new e-mail that will be dedicated to this application unfortunately being a n00b with this app I did not realize it would suck all my e-mails.
OTRS imported all my gmail and created 2500+ tickets
Moderator: crythias
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crythias
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Re: OTRS imported all my gmail and created 2500+ tickets
Delete is easy. Use Generic Agent.
Recover email? There's not really a good option.
Recover email? There's not really a good option.
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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pmattson
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Re: OTRS imported all my gmail and created 2500+ tickets
Thanks I will give that a try when I get a few free moments.