Retrieve LDAP attribute values

[it4change]

Hi,

I have set up an LDAP customerbackend. I'm interested in presenting all the values from the LDAP attribute "memberOf".
Information i presented in the box Customer information - Comment when creating a ticket in Agent frontend.


../Custom/Kernel/Config.pm:
[ 'UserComment', 'Comment', 'memberOf', 1, 0, 'var', '', 0 ],

LDAP memberOf:

CN=Telmar Corp@2012-Telmar Corp-FRO1005,OU=Telmar Corp,OU=tc,DC=TCAD,DC=local
CN=Telmar Corp@2012-Telmar Corp-KIS1001,OU=Telmar Corp,OU=tc,DC=TCAD,DC=local
CN=Telmar Corp@2012-Telmar Corp-PSP5020,OU=Telmar Corp,OU=tc,DC=TCAD,DC=local
CN=Telmar Corp@2012-Telmar Corp-999999,OU=Telmar Corp,OU=tc,DC=TCAD,DC=local
CN=Telmar Corp@2012-PK41,OU=Group,OU=Telmar Corp,OU=tc,DC=TCAD,DC=local

Customer information i OTRS shows only the first line.

Is it possible to show all lines?
Is it possible to use a regex to extract info?

[crythias]

No, it's not possible, for many different reasons.
First, ldap shows:
memberOf: xxx
memberOf: yyy
memberOf: zzz

Feel free to modify the Customer User/LDAP.pm CustomerUserDataGet to combine multiple redundant fields.

look for and change this:

Code: Select all

    # get first entry
    my $Result2 = $Result->entry(0);
    if ( !$Result2 ) {
        return;
    }