Issue using Autohotkey

Moderator: crythias

Locked
Jill Meyer
Znuny newbie
Posts: 97
Joined: 04 Aug 2006, 13:48

Issue using Autohotkey

Post by Jill Meyer »

Hello,
after updating from OTRS2.4 to 3.0 I am facing issues with my autohotkey.
I have defined a hotkey like

Code: Select all

::mt,::Many thanks,+{Enter}Jill
This hotkey works fine in OTRS2.4 and creates following output inside the editor (compose answer)
Many thanks,
Jill

inside OTRS3.0 it just creates following output:
Many thanks,Jill

meaning the linebreak is gone. Does anybody has an idea what is going wrong here?

Thanks,
Jill
OTRS3.1.11
jojo
Znuny guru
Posts: 15020
Joined: 26 Jan 2007, 14:50
Znuny Version: Git Master
Contact:

Re: Issue using Autohotkey

Post by jojo »

this seems to be a browser issue.
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
Jill Meyer
Znuny newbie
Posts: 97
Joined: 04 Aug 2006, 13:48

Re: Issue using Autohotkey

Post by Jill Meyer »

I have checked with different browsers: firefox 15 and IE 8
same issue in both browsers
OTRS3.1.11
jojo
Znuny guru
Posts: 15020
Joined: 26 Jan 2007, 14:50
Znuny Version: Git Master
Contact:

Re: Issue using Autohotkey

Post by jojo »

Autohotkey is not an OTRS feature
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
Locked