Problem with ticket survey.

[cbravo]

Hello guys,

I've installed the ticket survey today and was testing a little bit. What I found out is that even if i set the survey tipe to master, my survey gets sent only once per customer.

I thought that master type survey was suppose to be sent out for each ticket instead of once per customer. Is this the correct behavior? Do you have any idea as to why is this happening?

Thank you so much for your help.

Greetings,

Carlos.

[crythias]

You may consider using an external survey product if it doesn't fit your needs: viewtopic.php?f=60&t=17184