[gelöst] Error 500

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steste123
Znuny wizard
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Joined: 25 Sep 2012, 19:04
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Real Name: Stefan

[gelöst] Error 500

Post by steste123 »

Hallo zusammen,
ich habe grade über sendmail ein SMTP-TLS Konto definiert. NAch dem speichern erhalte ich nun überall ERROR 500.

Log aus apache besagt:

Code: Select all

[Thu Sep 27 16:00:40 2012] -e: Apache2::Reload: Can't locate C:/PROGRA~2/OTRS/OTRS//Kernel/System/Ticket.pm
[Thu Sep 27 16:00:41 2012] -e: 	(in cleanup) Can't locate object method "EventHandlerTransaction" via package "Kernel::System::Ticket" at C:/PROGRA~2/OTRS/OTRS//Kernel/System/Ticket.pm line 7704.
[Thu Sep 27 16:00:41 2012] [error] [Thu Sep 27 16:00:41 2012] -e: No SendmailModule::AuthUser found in Core::Postmaster at C:/PROGRA~2/OTRS/OTRS//Kernel/System/Email/SMTPTLS.pm line 50.\n\t(in cleanup) Can't locate object method "EventHandlerTransaction" via package "Kernel::System::Ticket" at C:/PROGRA~2/OTRS/OTRS//Kernel/System/Ticket.pm line 7704.\n
[Thu Sep 27 16:00:41 2012] -e: Apache2::Reload: Can't locate C:/PROGRA~2/OTRS/OTRS//Kernel/System/Ticket.pm
[Thu Sep 27 16:00:41 2012] [error] [client 81.14.225.80] File does not exist: C:/Program Files (x86)/OTRS/Apache/htdocs/favicon.ico
[Thu Sep 27 16:00:42 2012] -e: Apache2::Reload: Can't locate C:/PROGRA~2/OTRS/OTRS//Kernel/System/Ticket.pm
[Thu Sep 27 16:00:42 2012] -e: 	(in cleanup) Can't locate object method "EventHandlerTransaction" via package "Kernel::System::Ticket" at C:/PROGRA~2/OTRS/OTRS//Kernel/System/Ticket.pm line 7704.
[Thu Sep 27 16:00:42 2012] [error] [Thu Sep 27 16:00:42 2012] -e: No SendmailModule::AuthUser found in Core::Postmaster at C:/PROGRA~2/OTRS/OTRS//Kernel/System/Email/SMTPTLS.pm line 50.\n\t(in cleanup) Can't locate object method "EventHandlerTransaction" via package "Kernel::System::Ticket" at C:/PROGRA~2/OTRS/OTRS//Kernel/System/Ticket.pm line 7704.\n
[Thu Sep 27 16:00:43 2012] -e: Apache2::Reload: Can't locate C:/PROGRA~2/OTRS/OTRS//Kernel/System/Ticket.pm
[Thu Sep 27 16:00:43 2012] [error] [client 81.14.225.80] File does not exist: C:/Program Files (x86)/OTRS/Apache/htdocs/favicon.ico
[Thu Sep 27 16:00:43 2012] -e: Apache2::Reload: Can't locate C:/PROGRA~2/OTRS/OTRS//Kernel/System/Ticket.pm
[Thu Sep 27 16:00:43 2012] -e: 	(in cleanup) Can't locate object method "EventHandlerTransaction" via package "Kernel::System::Ticket" at C:/PROGRA~2/OTRS/OTRS//Kernel/System/Ticket.pm line 7704.
[Thu Sep 27 16:00:43 2012] [error] [Thu Sep 27 16:00:43 2012] -e: No SendmailModule::AuthUser found in Core::Postmaster at C:/PROGRA~2/OTRS/OTRS//Kernel/System/Email/SMTPTLS.pm line 50.\n\t(in cleanup) Can't locate object method "EventHandlerTransaction" via package "Kernel::System::Ticket" at C:/PROGRA~2/OTRS/OTRS//Kernel/System/Ticket.pm line 7704.\n
[Thu Sep 27 16:00:44 2012] -e: Apache2::Reload: Can't locate C:/PROGRA~2/OTRS/OTRS//Kernel/System/Ticket.pm
[Thu Sep 27 16:00:44 2012] [error] [client VERSTECKTE-IP] File does not exist: C:/Program Files (x86)/OTRS/Apache/htdocs/favicon.ico
[Thu Sep 27 16:02:22 2012] -e: 	(in cleanup) Can't locate object method "EventHandlerTransaction" via package "Kernel::System::Ticket" at C:/PROGRA~2/OTRS/OTRS//Kernel/System/Ticket.pm line 7704.
[Thu Sep 27 16:02:22 2012] [error] [Thu Sep 27 16:02:22 2012] -e: No SendmailModule::AuthUser found in Core::Postmaster at C:/PROGRA~2/OTRS/OTRS//Kernel/System/Email/SMTPTLS.pm line 50.\n\t(in cleanup) Can't locate object method "EventHandlerTransaction" via package "Kernel::System::Ticket" at C:/PROGRA~2/OTRS/OTRS//Kernel/System/Ticket.pm line 7704.\n
[Thu Sep 27 16:02:23 2012] [error] [client VERSTECKTE-IP] File does not exist: C:/Program Files (x86)/OTRS/Apache/htdocs/favicon.ico
[Thu Sep 27 16:05:28 2012] -e: 	(in cleanup) Can't locate object method "EventHandlerTransaction" via package "Kernel::System::Ticket" at C:/PROGRA~2/OTRS/OTRS//Kernel/System/Ticket.pm line 7704.
[Thu Sep 27 16:05:28 2012] [error] [Thu Sep 27 16:05:28 2012] -e: No SendmailModule::AuthUser found in Core::Postmaster at C:/PROGRA~2/OTRS/OTRS//Kernel/System/Email/SMTPTLS.pm line 50.\n\t(in cleanup) Can't locate object method "EventHandlerTransaction" via package "Kernel::System::Ticket" at C:/PROGRA~2/OTRS/OTRS//Kernel/System/Ticket.pm line 7704.\n
[Thu Sep 27 16:05:28 2012] [error] [client VERSTECKTE-IP] File does not exist: C:/Program Files (x86)/OTRS/Apache/htdocs/favicon.ico
Last edited by steste123 on 27 Sep 2012, 16:23, edited 1 time in total.
OTRS 5.x - Debian 8 - apache 2.4 - MySQL 5.x
jojo
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Re: Error 500

Post by jojo »

No SendmailModule::AuthUser....

Hast Du einen konfiguriert?
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
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steste123
Znuny wizard
Posts: 554
Joined: 25 Sep 2012, 19:04
Znuny Version: OTRS Help Desk
Real Name: Stefan

Re: Error 500

Post by steste123 »

Nein, da ich probieren wollte ob es ohne klappt.
OTRS 5.x - Debian 8 - apache 2.4 - MySQL 5.x
steste123
Znuny wizard
Posts: 554
Joined: 25 Sep 2012, 19:04
Znuny Version: OTRS Help Desk
Real Name: Stefan

Re: Error 500

Post by steste123 »

Ich würde es nun wieder deaktiveren. Aber wie komme ich an die DB ohne grafische Oberfläche?
OTRS 5.x - Debian 8 - apache 2.4 - MySQL 5.x
jojo
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Posts: 15020
Joined: 26 Jan 2007, 14:50
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Re: Error 500

Post by jojo »

Such mal die Datei ZZZAuto.pm

Ändere dort die Zeile in der SMTPTLS steht in SMTP um
starte den Apachen neu
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
steste123
Znuny wizard
Posts: 554
Joined: 25 Sep 2012, 19:04
Znuny Version: OTRS Help Desk
Real Name: Stefan

Re: Error 500

Post by steste123 »

Mein Held ;) Danke dir
OTRS 5.x - Debian 8 - apache 2.4 - MySQL 5.x
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