How to add data to Dashboard's html title?

[pekkaar]

Hi All,

having a number of browser tabs open at any given time it would be useful if I'd see the number of New/Open/etc. tickets in the OTRS's tab title -- that is the stuff between the <title> tags. I don't need this for all the different OTRS pages, but the Dashboard could pretty well put this real estate to better use than a static "Dashboard - OTRS" string.

I spent a few minutes trying to figure out where this could be done but did not find it, maybe someboday already accomplished something similar in v3.1.x ?

Thanks,
Peter

[crythias]

Kernel/Output/HTML/Standard/HTMLHead.dtl: <title>$QData{"TitleArea"} $Config{"ProductName"}</title>

Kernel/Output/HTML/Layout.pm defines

Code: Select all

    # area and title
    if ( !$Param{Area} ) {
        $Param{Area}
            = $Self->{ConfigObject}->Get('Frontend::Module')->{ $Self->{Action} }->{NavBarName}
            || '';
    }
    if ( !$Param{Title} ) {
        $Param{Title} = $Self->{ConfigObject}->Get('Frontend::Module')->{ $Self->{Action} }->{Title}
            || '';
    }
    for my $Word (qw(Value Title Area)) {
        if ( $Param{$Word} ) {
            $Param{TitleArea} .= $Self->{LanguageObject}->Get( $Param{$Word} ) . ' - ';
        }
    }

I believe the NavBarName is defined outside of the Module, so there is going to need a big rewrite to do this "appropriately", though you could theoretically hack Layout.pm with the count code.

[pekkaar]

crythias -- thanks for the insight!