about OTRS

Moderator: crythias

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PhillipeS
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Posts: 6
Joined: 24 Sep 2012, 19:45
Znuny Version: 3.1.10
Real Name: Phillipe

about OTRS

Post by PhillipeS »

Some one can help me?
I need to know if the OTRS is free or not and if that is some release of OTRS that is free...
I appriciate for the attencion.
Thanks.
crythias
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Joined: 04 May 2010, 18:38
Znuny Version: 5.0.x
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Re: about OTRS

Post by crythias »

http://www.otrs.com/en/license/
If you don't understand this license, the short answer is, "Free as in beer" (unless you buy a support subscription) and (imo) kinda "Free to do what you want" except that your changes have to be available to anyone who connects to your server.
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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PhillipeS
Znuny newbie
Posts: 6
Joined: 24 Sep 2012, 19:45
Znuny Version: 3.1.10
Real Name: Phillipe

Re: about OTRS

Post by PhillipeS »

thanks
nikol
Znuny newbie
Posts: 6
Joined: 28 Sep 2012, 08:06
Znuny Version: OTRS 3.1
Real Name: nikol
Company: cegonsoft

Re: about OTRS

Post by nikol »

OTRS is the leading open-source Help Desk and IT Service Management solution used by 1000 of organizations worldwide, enabling transparency and collaboration for service desk and customer support teams, including those implementing ITIL Best Practices. OTRS Group offers consulting, support, customization and hosting services.
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