Hi,
I would like to add on more dropdown below priority drop down on customer new ticket screen.
Like
dropdown name - Ticket Type
1 General
2 Tech
3 Sales
4 Billing
Can I do this ? If yes how ?
Please help me
Reg One more drop down on customer ticket screen
Moderator: crythias
-
yuri0001
- Znuny superhero
- Posts: 630
- Joined: 17 Mar 2011, 14:40
- Znuny Version: 5.0.6
- Real Name: Yuri Kolesnikov
- Location: Russia
Re: Reg One more drop down on customer ticket screen
Read about Dynamic fields in manual
Best regards Yuri Kolesnikov
OTRS 5.0.14, ITSM 5.0.14
SUSE 13.2, MariaDB 10.0.22(productive)
OTRS 5.0.14, ITSM 5.0.14(test)
OTRS 5.0.14, ITSM 5.0.14
SUSE 13.2, MariaDB 10.0.22(productive)
OTRS 5.0.14, ITSM 5.0.14(test)