How to Backup and Restore OTRS 3.0.10 Windows installation?

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thankrts
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How to Backup and Restore OTRS 3.0.10 Windows installation?

Post by thankrts »

Hi,

I have OTRS 3.0.10 installed on a virtual server with Windows server as platform. I'm planning to install the new version of OTRS in another new server. I would like to know how to take the backup of the DB file and how to restore that file to the new OTRS installation.

If possible, how to migrate the exiting DB from one server to new server (new OTRS installation)?

Pls help me.


Regards,

Thanku
crythias
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Re: How to Backup and Restore OTRS 3.0.10 Windows installati

Post by crythias »

copy your backup to the other platform and restore it.
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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thankrts
Znuny newbie
Posts: 18
Joined: 03 Oct 2012, 08:17
Znuny Version: 3.0.10
Real Name: Thankaraj R
Company: ST Pvt Ltd

Re: How to Backup and Restore OTRS 3.0.10 Windows installati

Post by thankrts »

I would like to know, hot to take the backup from the older version that I'm having?

Regards,

Thanku
jojo
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Re: How to Backup and Restore OTRS 3.0.10 Windows installati

Post by jojo »

read the UPGRADING file
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
crythias
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Re: How to Backup and Restore OTRS 3.0.10 Windows installati

Post by crythias »

Please search the forums.
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
Please edit your signature to include your OTRS version, Operating System, and database type.
Click Subscribe Topic below to get notifications. Consider amending your topic title to include [SOLVED] if it is so.
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