Fehler beim installieren FAQ [GELÖST]

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Woddi
Znuny newbie
Posts: 23
Joined: 02 Aug 2007, 15:24
Znuny Version: 2.4.5

Fehler beim installieren FAQ [GELÖST]

Post by Woddi »

Hallo,

ich habe unter der Paketverwaltung das Tool FAQ versucht zu installieren aber es kommt folgende Fehlermeldung:

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Oct 17 16:21:06 otrs2 OTRS-CGI-01[3803]: [Notice][Kernel::System::Package::RepositoryGet] No such package FAQ-1.2.5!
Oct 17 16:21:07 otrs2 OTRS-CGI-01[3803]: [Error][Kernel::System::Package::_FileInstall][Line:1665]: Can't write file: /opt/otrs/var/httpd/htdocs/images/Standard/faq-category-small.png: Permission denied
Oct 17 16:21:07 otrs2 OTRS-CGI-01[3803]: [Error][Kernel::System::Package::_FileInstall][Line:1665]: Can't write file: /opt/otrs/var/httpd/htdocs/images/Standard/faq-item-small.png: Permission denied
Oct 17 16:21:07 otrs2 OTRS-CGI-01[3803]: [Error][Kernel::System::Package::_FileInstall][Line:1665]: Can't write file: /opt/otrs/var/httpd/htdocs/images/Standard/language.png: Permission denied
Oct 17 16:21:07 otrs2 OTRS-CGI-01[3803]: [Error][Kernel::System::Package::_FileInstall][Line:1665]: Can't write file: /opt/otrs/var/httpd/htdocs/images/Standard/category.png: Permission denied
Oct 17 16:21:07 otrs2 OTRS-CGI-01[3803]: [Error][Kernel::System::Config::_Init][Line:177]: Can't write cache file /opt/otrs/var/tmp/SysConfig-Cache_Kernel_Config_Files_FAQ.xml-d94cb5950884377547ce5a922e41bd95.pm: Permission denied
Oct 17 16:21:10 otrs2 OTRS-CGI-01[3803]: [Error][Kernel::System::Config::_Init][Line:177]: Can't write cache file /opt/otrs/var/tmp/SysConfig-Cache_Kernel_Config_Files_Framework.xml-3d15c3528f10ac2fe6ba954cf5ecffe5.pm: Permission denied
Oct 17 16:21:10 otrs2 OTRS-CGI-01[3803]: [Error][Kernel::System::Config::_Init][Line:177]: Can't write cache file /opt/otrs/var/tmp/SysConfig-Cache_Kernel_Config_Files_FrameworkITSMCore.xml-3357607d37f093877470d87992a4d9dd.pm: Permission denied
Oct 17 16:21:11 otrs2 OTRS-CGI-01[3803]: [Error][Kernel::System::Config::_Init][Line:177]: Can't write cache file /opt/otrs/var/tmp/SysConfig-Cache_Kernel_Config_Files_ITSMConfigItem.xml-e8e805570fe5f7e5f6c3da6cb68f065e.pm: Permission denied
Oct 17 16:21:11 otrs2 OTRS-CGI-01[3803]: [Error][Kernel::System::Config::_Init][Line:177]: Can't write cache file /opt/otrs/var/tmp/SysConfig-Cache_Kernel_Config_Files_ITSMLocation.xml-9d34f46dc5595ff68a043406eac51276.pm: Permission denied
Oct 17 16:21:11 otrs2 OTRS-CGI-01[3803]: [Error][Kernel::System::Config::_Init][Line:177]: Can't write cache file /opt/otrs/var/tmp/SysConfig-Cache_Kernel_Config_Files_ITSMService.xml-5743c13847b767251af67d44092b0932.pm: Permission denied
Oct 17 16:21:17 otrs2 OTRS-CGI-01[3803]: [Error][Kernel::System::Config::_Init][Line:177]: Can't write cache file /opt/otrs/var/tmp/SysConfig-Cache_Kernel_Config_Files_Ticket.xml-f8dd006d03246fc35157870503272558.pm: Permission denied
Oct 17 16:21:19 otrs2 OTRS-CGI-01[3803]: [Error][Kernel::System::Group::GroupAdd][Line:258]: Doppelter Eintrag 'faq' f?r Schl?ssel 2, SQL: 'INSERT INTO groups (name, comments, valid_id,  create_time, create_by, change_time, change_by) VALUES  ('faq', 'faq database users',  1, current_timestamp, 1,  current_timestamp, 1)'
Oct 17 16:21:19 otrs2 OTRS-CGI-01[3803]: [Error][Kernel::System::Group::GroupAdd][Line:258]: Doppelter Eintrag 'faq_admin' f?r Schl?ssel 2, SQL: 'INSERT INTO groups (name, comments, valid_id,  create_time, create_by, change_time, change_by) VALUES  ('faq_admin', 'faq admin users',  1, current_timestamp, 1,  current_timestamp, 1)'
Oct 17 16:21:19 otrs2 OTRS-CGI-01[3803]: [Error][Kernel::System::Package::PackageInstall][Line:601]: Tabelle 'faq_category_group' bereits vorhanden, SQL: 'CREATE TABLE faq_category_group (     id INTEGER NOT NULL AUTO_INCREMENT,     category_id INTEGER NOT NULL,     group_id INTEGER NOT NULL,     created DATETIME,     created_by INTEGER,     changed DATETIME,     changed_by INTEGER,     PRIMARY KEY(id) )'
Oct 17 16:21:25 otrs2 OTRS-CGI-01[3803]: [Error][Kernel::System::Package::DeployCheck][Line:1166]: FAQ-1.2.5: No such /opt/otrs/var/httpd/htdocs/images/Standard/faq-category-small.png!
Oct 17 16:21:25 otrs2 OTRS-CGI-01[3803]: [Error][Kernel::System::Package::DeployCheck][Line:1166]: FAQ-1.2.5: No such /opt/otrs/var/httpd/htdocs/images/Standard/faq-item-small.png!
Oct 17 16:21:25 otrs2 OTRS-CGI-01[3803]: [Error][Kernel::System::Package::DeployCheck][Line:1166]: FAQ-1.2.5: No such /opt/otrs/var/httpd/htdocs/images/Standard/language.png!
Oct 17 16:21:25 otrs2 OTRS-CGI-01[3803]: [Error][Kernel::System::Package::DeployCheck][Line:1166]: FAQ-1.2.5: No such /opt/otrs/var/httpd/htdocs/images/Standard/category.png!
Hat jemand ne Ahnung wo ich die Berechtigungen falsch gesetzt habe? Es klappt auch bei den anderen Tools nicht.
Habe schon die

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./SetPermissions.sh /opt/otrs/ otrs otrs www-data 
und so ausgeführt

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./SetPermissions.sh /opt/otrs/ otrs www-data otrs
aber immernoch die gleiche Fehlermeldung
Debian etch / Apache 2.2 / Postfix / OTRS 2.4.5 / ITSM 1.3.2
Woddi
Znuny newbie
Posts: 23
Joined: 02 Aug 2007, 15:24
Znuny Version: 2.4.5

Fehler beim installieren FAQ [GELÖST]

Post by Woddi »

Habe die Permisson anders gesetzt

Code: Select all

./SetPermissions.sh /opt/otrs/ www-data www-data 
danach hats funktioniert
Debian etch / Apache 2.2 / Postfix / OTRS 2.4.5 / ITSM 1.3.2
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