Queue Out Of Office

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salientanimal
Znuny newbie
Posts: 58
Joined: 03 Oct 2012, 14:13
Znuny Version: 3.1.10
Real Name: Leon Claassen
Company: Virgin

Queue Out Of Office

Post by salientanimal »

Is it possible to place an out of office on a queue, rather than to have each user individually go and activate their out of office? This would be fore when a team responsible for a particular queue are out of th eoffice on training, and the turn around times may be affected.
OTRS 3.1.10 (NEWBIE) - UNIX (NEWBIE) - MySQL (INTERMEDIATE)
jojo
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Joined: 26 Jan 2007, 14:50
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Re: Queue Out Of Office

Post by jojo »

no, but you can use a different calender with the free days
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