ich habe mein Konfiguration bisher so dass ich die Kundendaten per LDAP aus dem Active Directory Verzeichnis übernehme. Das klappt auch wunderbar mit der Hauptdomäne domainname.de. Nun habe ich auch noch Unterdomänen student.domainname.de und guest.domainname.de.
Mit folgender Konfiugartion wird aber in diesen Domainen nicht gesucht:
Code: Select all
# ---------------------------------------------------- #
# Customer Authentifizirung via LDAP #
# ---------------------------------------------------- #
$Self->{'Customer::AuthModule'} = 'Kernel::System::CustomerAuth::LDAP';
$Self->{'Customer::AuthModule::LDAP::Host'} = 'xxx.x.x.xxx';
$Self->{'Customer::AuthModule::LDAP::BaseDN'} = 'dc=domainname,dc=de';
$Self->{'Customer::AuthModule::LDAP::AlwaysFilter'} = '';
$Self->{'Customer::AuthModule::LDAP::SearchUserDN'} = 'CN=OTRSuchUser,CN=Users,DC=domainname,DC=de';
$Self->{'Customer::AuthModule::LDAP::SearchUserPw'} = 'PW';
$Self->{'Customer::AuthModule::LDAP::UID'} = 'sAMAccountName';
$Self->{'Customer::AuthModule::LDAP::UserAttr'} = 'DN';
#$Self->{'Customer::AuthModule::LDAP::GroupDN'} = '';
# ---------------------------------------------------- #
# customer Auth #
# ---------------------------------------------------- #
# CustomerUser
# (customer user ldap backend and settings)
$Self->{CustomerUser} = {
Module => 'Kernel::System::CustomerUser::LDAP',
Params => {
# ldap host
Host => 'xxx.x.x.xxx',
# ldap base dn
BaseDN => 'dc=domainname, dc=de',
# search scope (one|sub)
SSCOPE => 'sub',
UserDN => 'OTRSuchUser@domainname.de',
UserPw => 'PW',
AlwaysFilter => '',
SourceCharset => 'utf-8',
DestCharset => 'iso-8859-1',
},
# customer uniq id
CustomerKey => 'sAMAccountName',
# customer #
CustomerID => 'mail',
CustomerUserListFields => ['sAMAccountName', 'cn', 'mail'],
CustomerUserSearchFields => ['sAMAccountName', 'cn', 'mail'],
CustomerUserSearchPrefix => '',
CustomerUserSearchSuffix => '*',
CustomerUserSearchListLimit => 250,
CustomerUserPostMasterSearchFields => ['mail'],
CustomerUserNameFields => ['givenname', 'sn'],
Map => [
# note: Login, Email and CustomerID needed!
# var, frontend, storage, shown, required, storage-type
#[ 'UserSalutation', 'Title', 'title', 1, 0, 'var' ],
[ 'UserFirstname', 'Firstname', 'givenname', 1, 1, 'var' ],
[ 'UserLastname', 'Lastname', 'sn', 1, 1, 'var' ],
[ 'UserLogin', 'Login', 'sAMAccountName', 1, 1, 'var' ],
[ 'UserEmail', 'Email', 'mail', 1, 1, 'var' ],
[ 'UserCustomerID', 'sAMAccountName', 'mail', 0, 1, 'var' ],
[ 'UserPhone', 'Phone', 'telephonenumber', 1, 0, 'var' ],
#[ 'UserAddress', 'Address', 'postaladdress', 1, 0, 'var' ],
#[ 'UserComment', 'Comment', 'description', 1, 0, 'var' ],
],
}; 