Post master filter and email alias
Moderator: crythias
Post master filter and email alias
Hello, I have various aliases set which all point to test@test.com. I created post master filters for each alias where the header = To: alias1, then put in a certain queue, but it seems that it is ignored. Does the filter not work for alias? What does these options mean: Delivered-To, Mailing-List? Are those for alias I wonder?
Re: Post master filter and email alias
check the headers of the mail. Typically you won't need to use Postmasterfilters if the address is known to OTRS and in TO: or CC:
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"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com