I will create 4 drop down fields as follows:
Category
Product type
Range
Product code
What I need is each field selection to depend on the first selection of the previous field...I don't know if I made myself clear
For ex: when the agent chooses from the drop down field Category I need the next field (Product type) to display a number of certain choices based on Category selection, and also based on the selection from Product type, the next field Range to display also a number of certain choices based on the Product type selection...and so on
Hope I won't be needing any code writing cause I don't know code at all.
Any help would be very appreciate it.
Thank you in advance!
drop down fields filters
Moderator: crythias
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yuri0001
- Znuny superhero
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Re: drop down fields filters
ACL will help you. Read Chapter 18 of admin manual.
Best regards Yuri Kolesnikov
OTRS 5.0.14, ITSM 5.0.14
SUSE 13.2, MariaDB 10.0.22(productive)
OTRS 5.0.14, ITSM 5.0.14(test)
OTRS 5.0.14, ITSM 5.0.14
SUSE 13.2, MariaDB 10.0.22(productive)
OTRS 5.0.14, ITSM 5.0.14(test)
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crythias
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Re: drop down fields filters
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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djfinggaz
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Re: drop down fields filters
Thank you for the help!crythias wrote:viewtopic.php?f=53&t=16009#p64539