Custom reports using LDAP customers info.

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mveron
Znuny newbie
Posts: 1
Joined: 16 Oct 2012, 19:08
Znuny Version: 3.1.10
Real Name: Mauricio Veron
Company: HSM

Custom reports using LDAP customers info.

Post by mveron »

Hi, i´m new with OTRS.

I want to know if its possible to configures OTRS to run reports using customers/agents information stored in LDAP. i.e. run a report that shows me all tickets from a particular customer / agent from a particular country.

Thanks.
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