Linking enterprise <-> clients

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moustic027
Znuny newbie
Posts: 15
Joined: 16 Aug 2012, 11:34
Znuny Version: 3.1.7

Linking enterprise <-> clients

Post by moustic027 »

Hello everybody,

Sorry for my english but I'm French.
would like to know if it's possible to have a drop down list to link a client with her enterprise.
The only way that I found is to assign the same client Number to enterprise and to the client.

Thanks by advance,
crythias
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Re: Linking enterprise <-> clients

Post by crythias »

Enable CustomerCompanySupport.
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moustic027
Znuny newbie
Posts: 15
Joined: 16 Aug 2012, 11:34
Znuny Version: 3.1.7

Re: Linking enterprise <-> clients

Post by moustic027 »

I do not find CustomerCompanySupport but i find CustomerGroupSupport.
Is it it?
jojo
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Re: Linking enterprise <-> clients

Post by jojo »

have a look in Defaults.pm and copy the part for customer datbase to Config.pm
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