Hello everybody,
Sorry for my english but I'm French.
would like to know if it's possible to have a drop down list to link a client with her enterprise.
The only way that I found is to assign the same client Number to enterprise and to the client.
Thanks by advance,
Linking enterprise <-> clients
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Re: Linking enterprise <-> clients
Enable CustomerCompanySupport.
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Re: Linking enterprise <-> clients
I do not find CustomerCompanySupport but i find CustomerGroupSupport.
Is it it?
Is it it?
Re: Linking enterprise <-> clients
have a look in Defaults.pm and copy the part for customer datbase to Config.pm
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
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"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com