BackUp.pl failed. (files changed as we read it)

[pluwum]

Hello everyone,
I'm trying to back my otrs before i do some major changes to it. Each time i run backup.pl it backs up conifgs, database and when it gets to Apllications it says
'file changed as we read it'. Some one please help me solve this. thankx in advance.

[jojo]

please show

- your backup command including parameters
- your OTRS Home directory

[pluwum]

please show

- your backup command including parameters
- your OTRS Home directory

i just run the backup.pl script. (see the script attached)
my home directory is "/opt/otrs/"

[jojo]

which directory are you using for the -d flag?

[pluwum]

which directory are you using for the -d flag?

i didnt specify it ...i just run "backup.pl -d" without specifying a directory

[jojo]

backup.pl will terminyte if run without htis option

[pluwum]

backup.pl will terminyte if run without htis option

No luck, i've tried to specify the options but it still gives me the same error ..... .... the weired thing is the first time i ever tried to back up it worked fine ......

[jojo]

please show exactly the command and the way you are running this command

[pluwum]

please show exactly the command and the way you are running this command

This is the command i am running ...tell me if its not the right one " ./backup.pl -d /opt/otrs/backup"

[jojo]

the backup directory should not be in the /opt/otrs directory as this directory will be backuped (this causes the error message)

so try -d someotherbackupdirectory

[pluwum]

the backup directory should not be in the /opt/otrs directory as this directory will be backuped (this causes the error message)

so try -d someotherbackupdirectory

ok this is weired i've done "./backup.pl -d /opt/Mybackups" ....guess wat,.....same stuff aaaargh!!!

[jojo]

don't use a subdirectory of /opt/otrs

[crythias]

Problem with tar. One solution: adjust backup.pl tar to ignore it.

[pluwum]

Problem with tar. One solution: adjust backup.pl tar to ignore it.

hey, i think this might work but do have any ideas which files to exclude? i have tried to exclude the files under the var directory but i still have the same issue.


#newbie

[jojo]

as I already said don't use a subdirectory of /opt/otrs as target directory for the backup!

[pluwum]

as I already said don't use a subdirectory of /opt/otrs as target directory for the backup!

yes jojo, i followed your advice .... i'm already using /usr/otrs_backup (i hope its fine, is it?) to back up my otrs. the backup just keeps on goes on until i run out of storage space on the server.

[jojo]

well, than get more space

[pluwum]

well, than get more space

can the backup files of an otrs (which is not yet even in service) be over 25GB? ..... coz when i left it backing up, it consumed 25gb and it hadnt yet even finished backing up....itwas still going!!!!!! but server had only 30gb and everything else started to stall!!!

[jojo]

as you might have a lot of old backup files in the OTRS main directory from your tries please delete these first.

[pluwum]

as you might have a lot of old backup files in the OTRS main directory from your tries please delete these first.

i delete all the files as soon as i'v tried. the only babckup i'v left is the only one that ever worked when i had just setup otrs and its only 54mb ...thats all i have about 26gb free space!!!! ....jojo this must be getting to your head is'nt it? problem after problem ....i'm getting close to giving up to ... thanx for all the help thus far