SystemMonitoring and OpenNMS

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jvhowell
Znuny newbie
Posts: 22
Joined: 12 Oct 2012, 01:54
Znuny Version: 6.0.25-01
Real Name: Van Howell
Company: South Plains College

SystemMonitoring and OpenNMS

Post by jvhowell »

I have OTRS::ITSM 3.1.6. I have just installed the System Monitoring Module.
I noticed there is Nagios configuration built in.
Has anyone gotten this working with OpenNMS.
I need this.
If anyone can help I would appreacheate the assistance.

JVH
jojo
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Joined: 26 Jan 2007, 14:50
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Re: SystemMonitoring and OpenNMS

Post by jojo »

if you need it you should invest some money/time in a new interface from OpenNMS to OTRS (Generic Interface) as the old interface won't run with the 3.x versions of OTRS
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
jvhowell
Znuny newbie
Posts: 22
Joined: 12 Oct 2012, 01:54
Znuny Version: 6.0.25-01
Real Name: Van Howell
Company: South Plains College

Re: SystemMonitoring and OpenNMS

Post by jvhowell »

I have requested a quote on a full OTRS/OPENNMS integration project from a group of developers but I haven't gotten a price yet. I was really hoping to get some help with the SystemMonitoring module so i can move forward. The documentation is very sparse.

JVH
jojo
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Posts: 15020
Joined: 26 Jan 2007, 14:50
Znuny Version: Git Master
Contact:

Re: SystemMonitoring and OpenNMS

Post by jojo »

the SystemMonitoring is analysing Mails. So if OpenNMS can send Mails on incidents and closing you can use this Modules
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
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