[Solved]:Browser too old issue

Moderator: crythias

Locked
crons
Znuny newbie
Posts: 58
Joined: 17 Aug 2012, 06:11
Znuny Version: 3.3.x
Real Name: Cornelius Jackson

[Solved]:Browser too old issue

Post by crons »

We have configured OTRS with Amazon load balancer EC2.
We are facing js cache error.
The access log shows as below:
xx.xx.xx.xx - - [31/Oct/2012:03:45:09 -0400] "GET /otrs-web/js/js-cache/CommonJS_80f88aaf8101a650986ec5ec4b21d606.js HTTP/1.1" 200 319899 "http://xxxxxxxxxxxxx/otrs/index.pl" "Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.4 (KHTML, like Gecko) Chrome/22.0.1229.94 Safari/537.4".

And we are getting error as "Browser too OLD".
We are using latest browser version

Thanks,
Crons
Last edited by crons on 02 Nov 2012, 13:26, edited 1 time in total.
OTRS 3.3.x, Ubuntu, MySql 5.5
crythias
Moderator
Posts: 10170
Joined: 04 May 2010, 18:38
Znuny Version: 5.0.x
Location: SouthWest Florida, USA
Contact:

Re: Browser too old issue

Post by crythias »

200 says it found it. that's not the problem, nor the otrs log.

Provide:
version of otrs
OS
how it was installed.
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
Please edit your signature to include your OTRS version, Operating System, and database type.
Click Subscribe Topic below to get notifications. Consider amending your topic title to include [SOLVED] if it is so.
Need help? Before you ask
crons
Znuny newbie
Posts: 58
Joined: 17 Aug 2012, 06:11
Znuny Version: 3.3.x
Real Name: Cornelius Jackson

Re: Browser too old issue

Post by crons »

OTRS Version 3.1.10
We could fix it Sticky Session in load balancer was disabled.
OTRS 3.3.x, Ubuntu, MySql 5.5
Locked