(SOLVED) Ticket subject doesn't update in status view

[morecw]

Hi all,

after a ticket has been created, if an agent updates the subject field it doesn't change it in the status view. We're still using 3.1.6. Is there since a fix for this, or must I update to the current version? I'd prefer not to update right now if possible.

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Thanks in advance

[morecw]

Anyone got any thoughts on this??

[jojo]

set Ticket::Frontend::OverviewSmall###ColumnHeader to TicketTitle

[morecw]

That's great! Although it has reset all my custom column widths!!

[morecw]

..actually to be specific, not necessarily the column widths but the character limit of the subject field is back to only 30chars.

[morecw]

ok so the setting is of course under..

\OTRS\Kernel\Output\HTML\Standard\AgentTicketOverviewSmall.dtl

<!-- dtl:block:RecordTicketTitle -->
<div title="$QData{"Title"}">$QData{"Title","30"}</div>

Have now made this setting larger.

Thanks again for your help!