How change autoresponse email header?

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waelkd
Znuny newbie
Posts: 62
Joined: 18 May 2012, 11:53
Znuny Version: 3.1.5

How change autoresponse email header?

Post by waelkd »

How can i change the autoresponse email header being sent to customers or agents?

Because i set smtp on gmail, the outgoing emails show gmail in the header, i want to mask it into something professional.

from

Image

to something like

NOC@otrs

Thanks
jojo
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Joined: 26 Jan 2007, 14:50
Znuny Version: Git Master
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Re: How change autoresponse email header?

Post by jojo »

the headers will always show gmail if you are using gmail. Use your companies mailserver instead
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waelkd
Znuny newbie
Posts: 62
Joined: 18 May 2012, 11:53
Znuny Version: 3.1.5

Re: How change autoresponse email header?

Post by waelkd »

jojo wrote:the headers will always show gmail if you are using gmail. Use your companies mailserver instead

The problem with my companies mailserver, is everytime i get more then 20 mails sent , the mail server blocks them thinking they are spam. ive sent a complain regarding this problem to godaddy people but i got no answer.


Anyways thanks for the heads up
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