How to fix the Error in the ZZZAAuto.pm file?

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swilliamrobert82
Znuny newbie
Posts: 2
Joined: 01 Jun 2012, 08:44
Znuny Version: 3.0.10

How to fix the Error in the ZZZAAuto.pm file?

Post by swilliamrobert82 »

Hi,

Check it below error, I just copied from Production Server Files and DB and replaced into the Testing Server and DB. But I can access all the pages in the OTRS. I can login and create ticket and etc., But when i click the Syscofig in Admin side, I always getting error. Please advice me what can we do to fix the Issue.

Please reply me ASAP

Error Message: Can't open file /opt/otrs/Kernel/Config/Files/ZZZAAuto.pm.19549
jojo
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Joined: 26 Jan 2007, 14:50
Znuny Version: Git Master
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Re: How to fix the Error in the ZZZAAuto.pm file?

Post by jojo »

check file permissions (the webserver needs to write in the Kernel/Config/Files driectory and ZZZAuto.pm needs to be writable
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