Code: Select all
http://server/otrs/index.pl?Action=AgentTicketQueue;QueueID=4;Filter=All
Moderator: crythias
Code: Select all
http://server/otrs/index.pl?Action=AgentTicketQueue;QueueID=4;Filter=All
I don't understand what it means. How to use it?crythias wrote:you can always save a search.
In the status view I can see all of the opened tickets. But I need to monitor each queue separately.jojo wrote:or just use the status view
I can't understand what's going on. I don't find anything using this template. Also I created topic about I couldn't gather statistic using Stats module. Maybe these issues are related?crythias wrote:Click the magnifying glass
Click Create New
Click the dropdown list for "add another Attribute"
Click Queue
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