OTRS on Amazon RDS
Moderator: crythias
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- Znuny newbie
- Posts: 58
- Joined: 17 Aug 2012, 06:11
- Znuny Version: 3.3.x
- Real Name: Cornelius Jackson
OTRS on Amazon RDS
OTRS 3.3.x, Ubuntu, MySql 5.5
Re: OTRS on Amazon RDS
If it behaves like a normal MySQL Database and works with DBD::MySQL -> yes
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
-
- Znuny newbie
- Posts: 58
- Joined: 17 Aug 2012, 06:11
- Znuny Version: 3.3.x
- Real Name: Cornelius Jackson
Re: OTRS on Amazon RDS
Thanks,
What about MYIASM Engine. I understand the OTRS uSes MYIASM by default.
http://mysqlha.blogspot.in/2009/10/mana ... n-rds.html
According the blog RDS is not so powerful for MYIASM?
What about MYIASM Engine. I understand the OTRS uSes MYIASM by default.
http://mysqlha.blogspot.in/2009/10/mana ... n-rds.html
According the blog RDS is not so powerful for MYIASM?
OTRS 3.3.x, Ubuntu, MySql 5.5
Re: OTRS on Amazon RDS
I suggest using InnoDB
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
-
- Znuny newbie
- Posts: 58
- Joined: 17 Aug 2012, 06:11
- Znuny Version: 3.3.x
- Real Name: Cornelius Jackson
Re: OTRS on Amazon RDS
According to the below forum
http://answerpot.com/showthread.php?270 ... +vs+InnoDB
He says few tables like article wont work with innodb and also full search doesn't work. is it so?
I haven't tried yet.
Thanks
Crons
http://answerpot.com/showthread.php?270 ... +vs+InnoDB
He says few tables like article wont work with innodb and also full search doesn't work. is it so?
I haven't tried yet.

Thanks
Crons
OTRS 3.3.x, Ubuntu, MySql 5.5
Re: OTRS on Amazon RDS
Especially the article table should be InnoDB. Fulltext search will use an extra table if configured
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
-
- Znuny newbie
- Posts: 58
- Joined: 17 Aug 2012, 06:11
- Znuny Version: 3.3.x
- Real Name: Cornelius Jackson
Re: OTRS on Amazon RDS
Thanks,
So you mean to say OTRS will work with InnoDB engine as well? without any issues?
So you mean to say OTRS will work with InnoDB engine as well? without any issues?
OTRS 3.3.x, Ubuntu, MySql 5.5
Re: OTRS on Amazon RDS
yes, it works well with InnoDB. InnoDB is also suggested for large setups
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com