Ticket LifeTime
Moderator: crythias
-
jmtosca
- Znuny newbie
- Posts: 1
- Joined: 22 Nov 2012, 23:02
- Znuny Version: 3.2.0
- Real Name: Joe Tosca
- Company: Konica
Ticket LifeTime
Does anyone knows how to set correctly the report to show the life time of the ticket. We already configured the working hours but we can not get the total time since it was created till closed??