Hello,
I'm thinking about setting up system monitoring with otrs' module.
I've seen I can associate an incoming mail to a host and to a service, but I have not yet setup a service catalog nor configuration items in the cmdb.
Will the system monitoring work without them ?
Regards
[SOLVED] system monitoring requirements
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[SOLVED] system monitoring requirements
Last edited by artturi on 25 Nov 2012, 17:08, edited 1 time in total.
Mikael
Using ORS::ITSM 3.1.11-3.1.6 on Debian
Using ORS::ITSM 3.1.11-3.1.6 on Debian
Re: system monitoring requirements
yes, ITSM is not needed for the module
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"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com