Hi.
I need to create autoresponds for a specific queue so the customer gets one autorespond weekdays from 08.00 to 16.00 and another autorespond off-hours and weekends.
Is this possible?
BR
Mikkel
(SOLVED) Off-hours auto responds
Moderator: crythias
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mikkelrobin
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(SOLVED) Off-hours auto responds
Last edited by mikkelrobin on 05 Dec 2012, 03:05, edited 1 time in total.
Re: Off-hours auto responds
No, this would require development
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"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
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crythias
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Re: Off-hours auto responds
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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mikkelrobin
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- Joined: 04 Dec 2012, 10:41
- Znuny Version: 3.1.10
- Real Name: Mikkel Robin Nielsen
- Company: WWI A/S
Re: Off-hours auto responds
Thanks - Just what i needed!