(SOLVED) Link to the FAQ from the Customer Page?

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bayerex
Znuny expert
Posts: 164
Joined: 03 Dec 2012, 00:30
Znuny Version: 3.2.7

(SOLVED) Link to the FAQ from the Customer Page?

Post by bayerex »

Hi,

I have set up the faq and would like to add a link to it on customer.pl. How do I do this? I can't find any option anywhere

Thanks for the help
Last edited by bayerex on 05 Dec 2012, 13:10, edited 1 time in total.
Current Production Server (recently switched from Windows)
OTRS 3.2.7 on Ubuntu 12.04LTS 64bit
PHP 5.3.10-1ubuntu3.6
mysql Ver 14.14 Distrib 5.5.31

Previous Production Server:
Windows 2008
MySQL 5.1.51 Community Server
Strawberry Perl 5.12.3.0
bayerex
Znuny expert
Posts: 164
Joined: 03 Dec 2012, 00:30
Znuny Version: 3.2.7

Re: Link to the FAQ from the Customer Page?

Post by bayerex »

I've added this to CustomerLogin.dtl and it works...

Code: Select all

<!-- dtl:block:CreateAccountLink -->
                <p>$Text{"Not yet registered?"} <a href="#Signup">$Text{"Sign up now"}</a>.</p>
                <p>$Text{"Problems logging in? "} <a href=public.pl>$Text{"Please read the FAQ"}</a>.</p>
..but I don't know if that is really a sensible way to do it.

Any thoughts?
Current Production Server (recently switched from Windows)
OTRS 3.2.7 on Ubuntu 12.04LTS 64bit
PHP 5.3.10-1ubuntu3.6
mysql Ver 14.14 Distrib 5.5.31

Previous Production Server:
Windows 2008
MySQL 5.1.51 Community Server
Strawberry Perl 5.12.3.0
bayerex
Znuny expert
Posts: 164
Joined: 03 Dec 2012, 00:30
Znuny Version: 3.2.7

Re: Link to the FAQ from the Customer Page?

Post by bayerex »

ok there already seems to be one disadvantage doing it this way. It's not translating into German even after I've added the text to de.pm
Current Production Server (recently switched from Windows)
OTRS 3.2.7 on Ubuntu 12.04LTS 64bit
PHP 5.3.10-1ubuntu3.6
mysql Ver 14.14 Distrib 5.5.31

Previous Production Server:
Windows 2008
MySQL 5.1.51 Community Server
Strawberry Perl 5.12.3.0
bayerex
Znuny expert
Posts: 164
Joined: 03 Dec 2012, 00:30
Znuny Version: 3.2.7

Re: Link to the FAQ from the Customer Page?

Post by bayerex »

ok I've fixed an error in my code

It now reads:

Code: Select all

<p>$Text{"Problems logging in?"} <a href=public.pl>$Text{"Please read the FAQ"}</a>.</p>
Current Production Server (recently switched from Windows)
OTRS 3.2.7 on Ubuntu 12.04LTS 64bit
PHP 5.3.10-1ubuntu3.6
mysql Ver 14.14 Distrib 5.5.31

Previous Production Server:
Windows 2008
MySQL 5.1.51 Community Server
Strawberry Perl 5.12.3.0
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