Hi,
I have set up the faq and would like to add a link to it on customer.pl. How do I do this? I can't find any option anywhere
Thanks for the help
(SOLVED) Link to the FAQ from the Customer Page?
Moderator: crythias
(SOLVED) Link to the FAQ from the Customer Page?
Last edited by bayerex on 05 Dec 2012, 13:10, edited 1 time in total.
Current Production Server (recently switched from Windows)
OTRS 3.2.7 on Ubuntu 12.04LTS 64bit
PHP 5.3.10-1ubuntu3.6
mysql Ver 14.14 Distrib 5.5.31
Previous Production Server:
Windows 2008
MySQL 5.1.51 Community Server
Strawberry Perl 5.12.3.0
OTRS 3.2.7 on Ubuntu 12.04LTS 64bit
PHP 5.3.10-1ubuntu3.6
mysql Ver 14.14 Distrib 5.5.31
Previous Production Server:
Windows 2008
MySQL 5.1.51 Community Server
Strawberry Perl 5.12.3.0
Re: Link to the FAQ from the Customer Page?
I've added this to CustomerLogin.dtl and it works...
..but I don't know if that is really a sensible way to do it.
Any thoughts?
Code: Select all
<!-- dtl:block:CreateAccountLink -->
<p>$Text{"Not yet registered?"} <a href="#Signup">$Text{"Sign up now"}</a>.</p>
<p>$Text{"Problems logging in? "} <a href=public.pl>$Text{"Please read the FAQ"}</a>.</p>
Any thoughts?
Current Production Server (recently switched from Windows)
OTRS 3.2.7 on Ubuntu 12.04LTS 64bit
PHP 5.3.10-1ubuntu3.6
mysql Ver 14.14 Distrib 5.5.31
Previous Production Server:
Windows 2008
MySQL 5.1.51 Community Server
Strawberry Perl 5.12.3.0
OTRS 3.2.7 on Ubuntu 12.04LTS 64bit
PHP 5.3.10-1ubuntu3.6
mysql Ver 14.14 Distrib 5.5.31
Previous Production Server:
Windows 2008
MySQL 5.1.51 Community Server
Strawberry Perl 5.12.3.0
Re: Link to the FAQ from the Customer Page?
ok there already seems to be one disadvantage doing it this way. It's not translating into German even after I've added the text to de.pm
Current Production Server (recently switched from Windows)
OTRS 3.2.7 on Ubuntu 12.04LTS 64bit
PHP 5.3.10-1ubuntu3.6
mysql Ver 14.14 Distrib 5.5.31
Previous Production Server:
Windows 2008
MySQL 5.1.51 Community Server
Strawberry Perl 5.12.3.0
OTRS 3.2.7 on Ubuntu 12.04LTS 64bit
PHP 5.3.10-1ubuntu3.6
mysql Ver 14.14 Distrib 5.5.31
Previous Production Server:
Windows 2008
MySQL 5.1.51 Community Server
Strawberry Perl 5.12.3.0
Re: Link to the FAQ from the Customer Page?
ok I've fixed an error in my code
It now reads:
It now reads:
Code: Select all
<p>$Text{"Problems logging in?"} <a href=public.pl>$Text{"Please read the FAQ"}</a>.</p>
Current Production Server (recently switched from Windows)
OTRS 3.2.7 on Ubuntu 12.04LTS 64bit
PHP 5.3.10-1ubuntu3.6
mysql Ver 14.14 Distrib 5.5.31
Previous Production Server:
Windows 2008
MySQL 5.1.51 Community Server
Strawberry Perl 5.12.3.0
OTRS 3.2.7 on Ubuntu 12.04LTS 64bit
PHP 5.3.10-1ubuntu3.6
mysql Ver 14.14 Distrib 5.5.31
Previous Production Server:
Windows 2008
MySQL 5.1.51 Community Server
Strawberry Perl 5.12.3.0