How to use/configure ACL

[danielm]

Good Morning,

I was trying to configure 2 Dynamic Fields(1- Category and 2-SubCategory). What i wanted to do: First you choose the Category, with a dropdown list. After you choose that, you can choose the SubCategory. The SubCategory depends the Category.
Ex: I can choose between Hardware, Software, Security in Category. After i choose Hardware, it will appear Computer, Monitor, Mouse in SubCategory. If i choose the Category System, it will appear Skype,Video in SubCategory.

Well, i have searched and found out that to do it, i have to configure an ACL direct in Kernel. Is that correct?

I made them this ACL

$Self->{TicketAcl}->{'Categorys-SubCategorys'} = {
Properties => {
DynamicField => {
DynamicField_Category => ['Hardware'],
}
},
Possible => {
Ticket => {
DynamicField_Subcategory => ['Computer','Monitor'],
}
}
};

But didint work.

Can someone help me?

[crythias]

this doesn't necessarily work out of the box.
viewtopic.php?f=53&t=16009#p64539