Hello,
I am designing my queues and the first level would by area (Europe, US...) and I would like then to have subqueues which would be the same for each area. Is that possible? I am trying to do it but cannot find how to to it...
example: US-> subqueue A and subqueue B
Europe-> subqueue A and subqueue B
Thanks,
Greg
replicate sub-queues
Moderator: crythias
Re: replicate sub-queues
just create them vi a admin interface...
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"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
Re: replicate sub-queues
Thanks, I thought there could be a way of "reproducing" the subqueues in a more easy and fast way 

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Re: replicate sub-queues
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