Since OTRS3.0 some freetext fields (TicketFreeText7 - TicketFreeText9) used by ITSM module in the past have been disabled.
We did not / do not use the ITSM module, my question now is if can I delete these disabled freetext fields (dynamic fields) without a risk to destroy anything inside the system?
Same question for all the disabled TicketFreeKey fields
Thanks,
Jill
Deletion of invalid FreeText fields
Moderator: crythias
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Deletion of invalid FreeText fields
OTRS3.1.11