OTRS 3.1.11, MSSQL 2008 R2, FREETDS, UBUNTU 12.10

Moderator: crythias

Locked
nickyo
Znuny newbie
Posts: 2
Joined: 13 Dec 2012, 13:34
Znuny Version: 3.1.11
Real Name: Nick Yonko

OTRS 3.1.11, MSSQL 2008 R2, FREETDS, UBUNTU 12.10

Post by nickyo »

I have all of the components working to integrate Ubuntu 12.10, MSSQL Server and OTRS using the unixODBC/FreeTDS combination. The issue I have is the error stating that the 'SessionID is invalid' on my first log in as root@localhost. In the syslog, the error states:

'Dec 13 03:15:38 <servername> OTRS-CGI-10[4223]: [Error][Kernel::System::AuthSession::DB::GetSessionIDData][Line:161]: [unixODBC][FreeTDS][SQL Server]Unicode data in a Unicode-only collation or ntext data cannot be sent to clients using DB-Library (such as ISQL) or ODBC version 3.7 or earlier. (SQL-42000), SQL: 'SELECT session_value FROM sessions WHERE session_id = ?'

I have tried setting the tds_version = 8.0 in both the /etc/freetds/freetds.conf file and the /etc/odbc.ini file.
jojo
Znuny guru
Posts: 15020
Joined: 26 Jan 2007, 14:50
Znuny Version: Git Master
Contact:

Re: OTRS 3.1.11, MSSQL 2008 R2, FREETDS, UBUNTU 12.10

Post by jojo »

having MS SQL as database backend for a unix based frontend is officially not supported. (I I stongly recmmend not to use MS SQL for OTRS)
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
nickyo
Znuny newbie
Posts: 2
Joined: 13 Dec 2012, 13:34
Znuny Version: 3.1.11
Real Name: Nick Yonko

Re: OTRS 3.1.11, MSSQL 2008 R2, FREETDS, UBUNTU 12.10

Post by nickyo »

That is unfortunate. I understand the reasoning behind it, but is there any awareness you have to a solution to this problem? If, in the corporate world, you are supporting a collection of Microsoft systems, and you have purchased licensing for MSSQL, and you have your entire BI infrastructure using MSSQL, but you don't want to further proliferate the M$haft paradigm, what recourse do I have but to run LA-MSSQL-Perl for OTRS? Any help is appreciated.
crythias
Moderator
Posts: 10170
Joined: 04 May 2010, 18:38
Znuny Version: 5.0.x
Location: SouthWest Florida, USA
Contact:

Re: OTRS 3.1.11, MSSQL 2008 R2, FREETDS, UBUNTU 12.10

Post by crythias »

OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
Please edit your signature to include your OTRS version, Operating System, and database type.
Click Subscribe Topic below to get notifications. Consider amending your topic title to include [SOLVED] if it is so.
Need help? Before you ask
Locked