4524.3.1 Insufficient system storage

Moderator: crythias

Locked
karlzre
Znuny newbie
Posts: 5
Joined: 11 Sep 2012, 12:29
Znuny Version: OTRS3.0

4524.3.1 Insufficient system storage

Post by karlzre »

Hi,

I received a mail from my otrs system with the error bellow.
ERROR: OTRS-PMAccount-10 Perl: 5.10.1 OS: linux Time: Tue Dec 18 12:20:04 2012

Message: Can't use from '': 4524.3.1 Insufficient system storage
! Enable Net::SMTP debug for more info!

Traceback (12096):
Module: Kernel::System::Email::SMTP::Send (v1.25) Line: 116
Module: Kernel::System::Email::Send (v1.64.2.1) Line: 690
Module: Kernel::System::Ticket::Article::SendAgentNotification (v1.232.2.1) Line: 2197
Module: Kernel::System::Ticket::Article::ArticleCreate (v1.232.2.1) Line: 545
Module: Kernel::System::PostMaster::FollowUp::Run (v1.65) Line: 273
Module: Kernel::System::PostMaster::Run (v1.83) Line: 318
Module: Kernel::System::MailAccount::POP3S::_Fetch (v1.10.2.1) Line: 204
Module: Kernel::System::MailAccount::POP3S::Fetch (v1.10.2.1) Line: 51
Module: Kernel::System::MailAccount::MailAccountFetch (v1.9) Line: 380
Module: main::Fetch (v1.10) Line: 181
Module: /opt/otrs/bin/PostMasterMailbox.pl (v1.10) Line: 94

ERROR: OTRS-PMAccount-10 Perl: 5.10.1 OS: linux Time: Tue Dec 18 12:20:05 2012

Message: Can't use from '': 4524.3.1 Insufficient system storage
! Enable Net::SMTP debug for more info!

Traceback (12096):
Module: Kernel::System::Email::SMTP::Send (v1.25) Line: 116
Module: Kernel::System::Email::Send (v1.64.2.1) Line: 690
Module: Kernel::System::Ticket::Article::SendAgentNotification (v1.232.2.1) Line: 2197
Module: Kernel::System::Ticket::Article::ArticleCreate (v1.232.2.1) Line: 401
Module: Kernel::System::PostMaster::NewTicket::Run (v1.75) Line: 245
Module: Kernel::System::PostMaster::Run (v1.83) Line: 351
Module: Kernel::System::MailAccount::POP3S::_Fetch (v1.10.2.1) Line: 204
Module: Kernel::System::MailAccount::POP3S::Fetch (v1.10.2.1) Line: 51
Module: Kernel::System::MailAccount::MailAccountFetch (v1.9) Line: 380
Module: main::Fetch (v1.10) Line: 181
Module: /opt/otrs/bin/PostMasterMailbox.pl (v1.10) Line: 94

ERROR: OTRS-PMAccount-10 Perl: 5.10.1 OS: linux Time: Tue Dec 18 12:20:05 2012

Message: Can't use from '': 4524.3.1 Insufficient system storage
! Enable Net::SMTP debug for more info!

Traceback (12096):
Module: Kernel::System::Email::SMTP::Send (v1.25) Line: 116
Module: Kernel::System::Email::Send (v1.64.2.1) Line: 690
Module: Kernel::System::Ticket::Article::SendAgentNotification (v1.232.2.1) Line: 2197
Module: Kernel::System::Ticket::Article::ArticleCreate (v1.232.2.1) Line: 401
Module: Kernel::System::PostMaster::NewTicket::Run (v1.75) Line: 245
Module: Kernel::System::PostMaster::Run (v1.83) Line: 351
Module: Kernel::System::MailAccount::POP3S::_Fetch (v1.10.2.1) Line: 204
Module: Kernel::System::MailAccount::POP3S::Fetch (v1.10.2.1) Line: 51
Module: Kernel::System::MailAccount::MailAccountFetch (v1.9) Line: 380
Module: main::Fetch (v1.10) Line: 181
Module: /opt/otrs/bin/PostMasterMailbox.pl (v1.10) Line: 94

ERROR: OTRS-PMAccount-10 Perl: 5.10.1 OS: linux Time: Tue Dec 18 12:20:05 2012

Message: Can't use from '': 4524.3.1 Insufficient system storage
! Enable Net::SMTP debug for more info!

Traceback (12096):
Module: Kernel::System::Email::SMTP::Send (v1.25) Line: 116
Module: Kernel::System::Email::Send (v1.64.2.1) Line: 690
Module: Kernel::System::Ticket::Article::SendAgentNotification (v1.232.2.1) Line: 2197
Module: Kernel::System::Ticket::Article::ArticleCreate (v1.232.2.1) Line: 401
Module: Kernel::System::PostMaster::NewTicket::Run (v1.75) Line: 245
Module: Kernel::System::PostMaster::Run (v1.83) Line: 351
Module: Kernel::System::MailAccount::POP3S::_Fetch (v1.10.2.1) Line: 204
Module: Kernel::System::MailAccount::POP3S::Fetch (v1.10.2.1) Line: 51
Module: Kernel::System::MailAccount::MailAccountFetch (v1.9) Line: 380
Module: main::Fetch (v1.10) Line: 181
Module: /opt/otrs/bin/PostMasterMailbox.pl (v1.10) Line: 94

ERROR: OTRS-PMAccount-10 Perl: 5.10.1 OS: linux Time: Tue Dec 18 12:20:06 2012

Message: Can't use from '': 4524.3.1 Insufficient system storage
! Enable Net::SMTP debug for more info!

Traceback (12096):
Module: Kernel::System::Email::SMTP::Send (v1.25) Line: 116
Module: Kernel::System::Email::Send (v1.64.2.1) Line: 690
Module: Kernel::System::Ticket::Article::SendAgentNotification (v1.232.2.1) Line: 2197
Module: Kernel::System::Ticket::Article::ArticleCreate (v1.232.2.1) Line: 401
Module: Kernel::System::PostMaster::NewTicket::Run (v1.75) Line: 245
Module: Kernel::System::PostMaster::Run (v1.83) Line: 351
Module: Kernel::System::MailAccount::POP3S::_Fetch (v1.10.2.1) Line: 204
Module: Kernel::System::MailAccount::POP3S::Fetch (v1.10.2.1) Line: 51
Module: Kernel::System::MailAccount::MailAccountFetch (v1.9) Line: 380
Module: main::Fetch (v1.10) Line: 181
Module: /opt/otrs/bin/PostMasterMailbox.pl (v1.10) Line: 94

ERROR: OTRS-PMAccount-10 Perl: 5.10.1 OS: linux Time: Tue Dec 18 12:20:06 2012

Message: Can't use from '': 4524.3.1 Insufficient system storage
! Enable Net::SMTP debug for more info!

Traceback (12096):
Module: Kernel::System::Email::SMTP::Send (v1.25) Line: 116
Module: Kernel::System::Email::Send (v1.64.2.1) Line: 690
Module: Kernel::System::Ticket::Article::SendAgentNotification (v1.232.2.1) Line: 2197
Module: Kernel::System::Ticket::Article::ArticleCreate (v1.232.2.1) Line: 401
Module: Kernel::System::PostMaster::NewTicket::Run (v1.75) Line: 245
Module: Kernel::System::PostMaster::Run (v1.83) Line: 351
Module: Kernel::System::MailAccount::POP3S::_Fetch (v1.10.2.1) Line: 204
Module: Kernel::System::MailAccount::POP3S::Fetch (v1.10.2.1) Line: 51
Module: Kernel::System::MailAccount::MailAccountFetch (v1.9) Line: 380
Module: main::Fetch (v1.10) Line: 181
Module: /opt/otrs/bin/PostMasterMailbox.pl (v1.10) Line: 94

ERROR: OTRS-PMAccount-10 Perl: 5.10.1 OS: linux Time: Tue Dec 18 12:20:06 2012

Message: Can't use from '': 4524.3.1 Insufficient system storage
! Enable Net::SMTP debug for more info!

Traceback (12096):
Module: Kernel::System::Email::SMTP::Send (v1.25) Line: 116
Module: Kernel::System::Email::Send (v1.64.2.1) Line: 690
Module: Kernel::System::Ticket::Article::ArticleSend (v1.232.2.1) Line: 2027
Module: Kernel::System::Ticket::Event::NotificationEvent::_SendCustomerNotification (v1.9) Line: 572
Module: Kernel::System::Ticket::Event::NotificationEvent::SendCustomerNotification (v1.9) Line: 332
Module: Kernel::System::Ticket::Event::NotificationEvent::Run (v1.9) Line: 167
Module: Kernel::System::Ticket::TicketEventHandlerPost (v1.416.2.10) Line: 7313
Module: Kernel::System::Ticket::DESTROY (v1.416.2.10) Line: 7362
Module: (eval) (v1.10.2.1) Line: 227
Module: Kernel::System::MailAccount::POP3S::_Fetch (v1.10.2.1) Line: 227
Module: Kernel::System::MailAccount::POP3S::Fetch (v1.10.2.1) Line: 51
Module: Kernel::System::MailAccount::MailAccountFetch (v1.9) Line: 380
What does it mean ?

I've check i have sufficient disk space on the server.

How can i fix it ?

Thx
jojo
Znuny guru
Posts: 15020
Joined: 26 Jan 2007, 14:50
Znuny Version: Git Master
Contact:

Re: 4524.3.1 Insufficient system storage

Post by jojo »

this message is generated by your mailserver. So please ask your mailserveradmin to solve the issue on his system
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
Locked